Cathay Pacific Lounge Experience – Digital Brand Activation

// services
Interactive Installation
Experiential Design
Real-Time Visuals
Digital brand activation Solarflare built for Cathay Pacific at the London Palladium with Prodigious. Part of Cathay Pacific's three-year sponsorship of six iconic London theatres.
A digital lounge in a Grade-II-listed theatre
Cathay Pacific's three-year sponsorship of six iconic London theatres gave the airline a presence in spaces that carry enormous cultural authority. The brief for the London Palladium activation was to build a digital brand experience in the theatre foyer that felt appropriate to the setting: premium, restrained, and worth pausing for. Working with Prodigious, we designed and built an installation that brought Cathay Pacific's lounge aesthetic into a Grade-II-listed environment where you cannot touch the walls and every fixture requires heritage approval.The constraint of working in a protected building is also a creative brief. The installation had to earn its place in the space rather than colonising it, which meant designing something that enhanced the Palladium foyer rather than competing with it.
Heritage constraints as design parameters
Installing digital hardware in a Grade-II-listed building requires a different production process from a standard brand activation. Every element, fixings, cable runs, screen positions, must be approved by the building's heritage team before installation begins. We worked with Prodigious to develop the installation design in close consultation with the Palladium's technical team from the start of the project, rather than designing first and seeking approvals afterwards.The physical constraints shaped the creative output in productive ways. The requirement to avoid surface fixings led us toward a freestanding installation format that reads as a deliberate design choice rather than a compromise. The approved sight lines and positions turned out to be the best positions anyway.
Theatre sponsorship as brand strategy
A three-year sponsorship of six London theatres is a significant brand investment, and the activation at each venue needs to justify the association rather than just mark it. Cathay Pacific's brand positioning around premium travel and cultural openness is genuinely well-matched to the London theatre circuit, but that alignment only becomes visible to audiences if the physical presence in the venue carries the same quality standard as the brand itself.The Palladium installation ran through the theatre's full programme, which means it was encountered by a wide range of audiences across the sponsorship period. We built it with that long view in mind: durable enough to perform across three years, distinctive enough to be noticed on the fifth visit as well as the first.